Core testing engine
CLEAR metric suite scoringAutomated conversational readiness grading
Standard suite
Custom modeling & fine-tuning
Automated test generationGenerative test-variant engine
Included
Included
Custom persona testingAccents, noise, interruptions
Included
Included
Regression supportRepeatable suites, flake-rate capture
Included
Included
Outcome-based recommendationsPrecise prompt & state fixes
Included
Included
Scale & limits
Simulation minutesMonthly automated runtime
500 / month
Custom / uncapped
Concurrent simulationsParallel test calls
5
Unlimited
AgentsIndependent sub-agents
Unlimited
Unlimited
Multi-project environmentsIsolated org workspaces
Not included
Unlimited
Log retentionAudio + execution traces
30 days
Custom (0 → 1 yr+)
Enterprise controls & support
Zero Data Retention modeNo call audio or transcripts stored
Not included
Included
SSO & granular RBACSAML 2.0 / OIDC
Not included
Included
Customer-facing portalsShareable reports
Shared portals
White-labeled
Data warehousingTrace export pipelines
Downloadable reports
Snowflake / BigQuery / Databricks
SLA & supportUptime & response
Email support
Dedicated architect · 99.9% SLA
