Watch every production call. Fix the layer that broke it.
Vattara Observe is observability for voice agents in production. Every call scored, every failure traced to the layer that caused it, every fix tested before it ships. Runs in your cloud, alerts where your team works, and open to your own agents.
Observe voice agents in production. Built for enterprise.
- 01Built for enterprise call volumes.
- 02Trust and security at every stage.
- 03Monitor and improve your stack. Bring your own metrics.
- 04Turn failures into test cases.
A failed call stays open until your fix passes.
Failures in production are re-run in Vattara Evals with the proposed fix, so the same error does not ship twice.
- 01Flagged in production
- 02Saved as a test case
- 03Re-run against each fix
- 04Shipped when it passes
Get alerts where you work.
When a call crosses your threshold, it lands in Slack, email, Jira or Linear. Not another dashboard to check. One alert per root cause, with the failing calls attached.
Status with dates, not badges.
Every control is something a security reviewer can check. Tenant isolation is enforced at the database row and the storage path, and only the load balancer is reachable from the internet.
| Control | Status | Detail |
|---|---|---|
| Data | ||
| Zero data retention | Available | Audio and transcript discarded after scoring |
| Retention windows and purge | Available | Per customer, enforced by storage lifecycle rules |
| No training on customer content | Policy | Written into the privacy policy and DPA |
| Tenant isolation | Available | Tenant id on every row; purge is a prefix delete |
| Data sovereignty | On request | Data held and processed in the region you name |
| Access | ||
| Role-based access and audit log | Available | Who viewed which call |
| SSO / SAML | Available | Enterprise plans |
| Encryption | Available | TLS in transit, AES-256 at rest |
| Deployment and certification | ||
| Private deployment | Enterprise | Your cloud account, your region, your keys |
| SOC 2 Type II | In progress | Observation period under way |
| DPDP Act 2023 | In progress | Data fiduciary and processor split in the DPA |
White glove service.
Deploy in your private cloud.
Your cloud, your region, your keys.
A dedicated forward deployed engineer.
Works with your team to set up Vattara Observe end to end.
Multiple voice agents, scored in your own evals.
Every agent on one scorecard, graded by the rubric you bring.
Custom metrics and dashboards.
Built for your business use case, not a generic template.
Access Vattara Observe from Claude or OpenAI.
- 01 · ReportBuild agents that report on your voice agents.
Ask for last week's failures by layer, or a Monday brief. The agent reads Vattara Observe and writes it. - 02 · EnforceAn army of agents that keep them performing.
Each one watches a signal, opens a test case when it slips, and reruns it after every fix. - 03 · MCPOr plug the Vattara Observe MCP server into any agent framework.
Same scored calls, traces and metrics, from whatever your team already runs.
One socket, any stack.
LiveKit, Retell, Vapi, Sarvam, Deepgram, ElevenLabs, Pipecat, or anything you built yourself.
- 01 · KeyPaste your provider key.
Past calls sync too, so the dashboard is full on day one. - 02 · SDKSend calls from your own stack.
Install the SDK or drop in our snippet. Each turn and its timing is logged without slowing your agent. - 03 · UploadUpload one recording.
See it scored, traced and explained on your own audio.
Vapi
LiveKit
Pipecat
Any stack via SDK and API
